SOFTSWISS Managed Services is pleased to share the Q1 results of the Anti-Fraud team. For the first three months of the current year, the service focused on investigating suspicious activity in online casinos has resolved 75+ major complaints. The overall sum saved throughout this period exceeded 2.8 million EUR.
These results display the effectiveness of the service aimed at delivering security in daily iGaming operation, whether it is payments or KYC procedures, gameplay, or bonusing. Thanks to the constant improvement of the anti-fraud checks, SOFTSWISS Anti-Fraud team allows its partners to save significant financial resources.
Anti-Fraud Service Saves its Clients Almost €3 Million in Q1 2022 | SOFTSWISS became another step forward for the team to provide infallible anti-fraud support. Anti-Fraud Service Saves its Clients Almost €3 Million in Q1 2022 | SOFTSWISSnoted Anastasia Vyshinskaya, Anti-Fraud Team Lead.Anti-Fraud is one of six SOFTSWISS Managed Services, the multi-function department that covers major B2C customer support services for online casino and sports betting brands. Besides the Anti-Fraud team, the fast-growing department includes 24/7 First Line Support,, VIP Player Support, Player Retention, Player Reactivation and the recently launched Content Management Services.
