More than a Player Comes First: SOFTSWISS Responsible Gambling Guidelines | SOFTSWISS of the world’s population have gambled at some point in their lives. Recognising responsible gambling not only as an impactful iGaming trend but also as one of its core values, SOFTSWISS implements the ‘players come first’ principle into all its products and solutions. In line with the licence requirements and best safer gambling practices, the company ensures operators have all the necessary tools to provide the best player experience.
AI-Driven Tools
Alongside the traditional must-have elements, SOFTSWISS is developing innovative AI-driven options. An innovative risk-scoring system will accompany deposit limits, self-exclusion opportunities, reality checks and other standard features.
The risk-scoring system is set to distinguish early signs of problem gambling issues, signalling suspicious conduct like increased spending or efforts to recoup losses. Early detection helps responsible gambling officers intervene before the problem becomes more serious.
High standards for player welfare ensured SOFTSWISS recognition at the esteemed Responsible Gaming Award at the SiGMA Africa 2024.
Professional Development
Player Comes First: SOFTSWISS Responsible Gambling Guidelines | SOFTSWISSMost Antifraud team members hold certifications in responsible gaming from respected institutions such as GamCare, Gaming Operations Academy, Sustainable Interaction, and iGaming Academy, among others. This commitment to continuous learning reflects SOFTSWISS' belief that companies supporting responsible gambling must constantly elevate their team’s expertise to meet evolving challenges.
Players Awareness
It is crucial to highlight the true spirit of gambling as a source of entertainment but not a quick path to financial gain. Shaping this perspective and unveiling the possible pitfalls of unchecked gambling habits can act as a safeguard, steering players away from potential crises. Fostering this awareness from the outset nurtures a balanced, thoughtful approach to gaming.
Player Comes First: SOFTSWISS Responsible Gambling Guidelines | SOFTSWISS