The update marks a significant technical enhancement for SOFTSWISS clients, introducing a new level of transparency in revenue analytics. In the back office, casino operators can now view the dynamics of GGR across multiple dimensions, including time periods, casinos, providers, and games. This enables faster access to performance data and supports more informed, data-driven decision-making.
Replacing fragmented reporting workflows, the Ultimate Report Builder consolidates these insights into a single environment. It supports SOFTSWISS Rolls Out Ultimate Report Builder for Operators | SOFTSWISS of hierarchical data grouping, allowing users to customise how information is structured and for what purpose. For example, the report can be configured with the following parameters:
- Casino > Month > Week > Day – tracks casino performance and trends to compare several projects;
- Provider > Producer > Game – shows most/least popular games and providers within the casino;
- Player ID > Currency > Provider – checks a player's gaming preferences.