In Q3'23, SOFTSWISS, an award-winning iGaming software providerFive Hours to Migrate Million Players: SOFTSWISS case | SOFTSWISS
Five Hours to Migrate Million Players: SOFTSWISS case | SOFTSWISSTechnical Aspect
The challenge in the migration process revolves around transferring a large amount of data. In the recent case, the SOFTSWISS Casino Platform team expertly migrated about a hundred terabytes of information without any losses, ensuring its integrity and security. Rigorous testing at every stage enabled the business to transition with minimal downtime.
Vitali Matsukevich, COO at SOFTSWISS, comments: “Another technical challenge we were dealing with was a high customer load. Launching a new project, traffic comes to the casino gradually, but during migration, a large number of players access the site simultaneously. The amount may be even higher than the previous average casino load due to heightened interest in exploring new offerings. Thanks to the preparation quality, the launch also went smoothly.”
Player Support Aspect
From the players’ point of view, the main goal of any migration is to enhance the gaming experience. The SOFTSWISS team played well on all stages, from preserving the same passwords to bolstering player support during the first few days after the transition.
Vitali Matsukevich adds: “In addition to their regular tasks, support specialists carefully collected feedback from players. This was necessary to create a list of improvements that would be implemented in a short time.”
Business Aspect
Five Hours to Migrate Million Players: SOFTSWISS case | SOFTSWISS Five Hours to Migrate Million Players: SOFTSWISS case | SOFTSWISS Five Hours to Migrate Million Players: SOFTSWISS case | SOFTSWISSadds: "We have refined our migration process and assembled a highly skilled team to ensure a smooth and efficient transition for our clients. Another successful case highlights our commitment to providing exceptional service and delivering a top-notch gaming experience. From a business perspective, migrating existing projects to our platform enhances their stability and performance, which ultimately translates into improved player satisfaction and increased revenue opportunities."SOFTSWISS' recent acquisition of GLI-19 and GLI-33 certifications further underscores the company's dedication to compliance and security. These certifications strengthen the SOFTSWISS Turnkey solution, empowering operators to swiftly enter regulated markets by meeting the stringent standards set by various regulatory bodies.
